Homebase sought to optimize its website experience for customers—taking stock updates, trends or personalization into account—while gaining visibility on impact for any implemented initiatives. They also sought to change the manual process for updating related items on its product pages.
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Jerry Rightmer, EVP and Chief Product Strategy Officer for Starmount discusses the key trends he is witnessing in the 2016 Omnichannel landscape.
Jolie Katz, Sr Product Marketing Manager at RichRelevance, discusses the top 3 trends in personalization for 2016.
At the 2016 National Retail Federation event, RetailTouchPoints presented RichRelevance client Barneys New York with a 2015 Customer Engagement Award.
John Boville, IT and Ecommerce Director for Monsoon Accessorize, provides an overview of their omnichannel personalisation program with RichRelevance.
Clarisonic wanted to maximize revenue per session by optimizing home page content tiles for different customer segments.
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